Yu (Essar) Kenya Customer Care Contact and Service Numbers
Yu (Essar) Kenya stands out with its commendable customer care services, offering a reliable alternative to the prominent mobile service provider, Safaricom. However, the decision to outsource the customer care unit to Horizon contact centers has sparked a range of reactions among employees and customers alike. While outsourcing customer care has become a prevalent practice in Kenya's mobile telephony sector, it has had a direct impact on employees who now receive only half of their initial salaries, causing understandable concern.
For convenient access to various Yu Kenya services, here are the relevant numbers:
These contact numbers provide convenient access to Yu Kenya's services and customer care, ensuring that subscribers can receive prompt assistance and enjoy a seamless mobile experience.
For convenient access to various Yu Kenya services, here are the relevant numbers:
- Balance Enquiry: Simply dial *131# to check your balance.
- Prepaid Customer Care Contact Numbers:Dial 100 from your Yu Kenya Sim card to reach the customer care helpline.
- Alternatively, you can dial +254 750100100 for assistance.
- Topping Up Yu Airtime: Use the code 130 followed by the secret 14-digit code to conveniently top up your Yu airtime.
- Yu Talk2me/Call Back Service: To utilize the Talk2me or call back service, dial 133 followed by the phone number you wish to reach.
- Yu Sharing Airtime Service: If you want to share airtime with others, dial 140 followed by the desired amount, phone number, and PIN.
- Yu Kenya Phone Contact Numbers:For inquiries or assistance using a Yu Kenya line, simply dial 100 free of charge.
- If you prefer to reach Yu Kenya through another phone, you can call +254 20 750 100100; standard charges apply.
These contact numbers provide convenient access to Yu Kenya's services and customer care, ensuring that subscribers can receive prompt assistance and enjoy a seamless mobile experience.
Hi morning how are you ?
ReplyDeletei have talk Mr san and his number is this 1855 2471 939 and he told me to contact customer care i have a lot of customer which wants DID number or the family and friend are abroad so they want call the as usa number so i need full inf about that servise you may contact me this email muhyare@gmail.com or 0722 238 788 am Mr Abdullahi
Many regards
Trying to contact YU on 0750 100100 in vain for theres no answer! I need to replace my lost line - 0755 950195 so kindly take me through the process. This is urgent. Maggy
ReplyDeleteand where is your customer care office at mombasa
ReplyDeletehow do i get to speak with a yu customer care agent?
ReplyDeleteAm trying to call 100 customer care it disconects. Give me other free customer care number.
ReplyDeleteI need help with my number, I remember registering it now my phone picking it unregistered, how do I get it sorted? 0750....361
ReplyDeleteI have just updated my phone with credit sh.20 and right now i only have 2 cents and only wrote one sms.please help.phone number 0752943799
ReplyDeleteDear Sir/Madam,
ReplyDeletei wish to ask how can in register my mobile number,can i do it on my phone or is must i go to customer care office , i can do it online
let me know
Anthony
I need a yu modem but cant trace any shop selling here. am in nanyuki..
ReplyDeleteHI,
ReplyDeleteMy name is floriana and i would like to ask if its possible to retrieve my contacts to my new card replacement.pliz help!!!
Yesterday I bought airtime and the area of secret code got damaged. I tried to call customer care but was unsuccessful. What else should I do as I still have the airtime cards
ReplyDeletemy number 0750967401 was cut from your service and i have tried to call customer care but in no vain.How do I GET BACK TO THE SERVICE ? My other number is 0722967401.
ReplyDeleteBonface
hello.! am a regular customer of yu user.there is this competition going on where you answer back questions u give and i hve been replying to all of them succesfuly and correctly and all are a repeated set of questions since january i have been participating in the competition and i have not won the money u claim to give. can u clarify this matter urgently.this is being petty.!
ReplyDeleteam being deducted 15 shs per day yet I have unsubscribed. My no is 0751199945
ReplyDeletePlease give is a customer care number that is accessible. My number 0751620075 is currently out of Network.
ReplyDeleteI am a finalist of Economics & Finance, I have an interest in joining your institution in Economics Research/Finance /Accounting department.
ReplyDeleteKindly get back to me through +254-726-517-768
i thought calling yu customer service no: 100 is free??? how comes I've been charged???
ReplyDeleteI just toped up credit for 100 and my balance is showing 17.00kshs, is this madness or what???? can someone explain this to me!!!!!! call me on 0750 123 709
I'm looking for shops in Nairobi cbd doing sim replacement.Kindly in box me in twitter@ kaybik
ReplyDeletejust bought a new line and its not even going through..calling customer care is the same.. 0750667325..help please
ReplyDeleteKindly call me and restore my line. It isn't picking network. Have used it for years without a problem. 0750885400. Contact me via 0722432635
ReplyDeleteI have a yu line which I have been trying to access internate invain. I have been subscribing the daily package but still I don't access internate.pls assist.my number is 0722719632. I have been trying 100 but impossible to get sb to talk to.
ReplyDeleteadvice on how to subscribe free sms and free yu-yu calls
ReplyDeleteI want a yu line
ReplyDelete