The NHIF has migrated to (SHIF) as part of Kenya’s health reforms. SHIF aims to provide affordable and inclusive healthcare for all Kenyans.

To avoid any disruptions in your health coverage, it’s important to keep your SHIF account active. Regularly checking your SHIF status helps you get update on contributions, avoid penalties and plan for medical expenses.

How to Check Your SHIF Status

There are multiple ways to check your SHIF status:

  • Via SMS

  • Online through the SHIF portal

  • Using USSD code

  • Visit a SHIF office

Option 1: Check SHIF Status via SMS

This is the quickest way to check your SHIF account details.

Step 1: Compose an SMS

  • Open your SMS app and compose a new message.

Step 2: Enter the Format

  • Type: ID[space]Your ID Number (e.g., ID 12345678).

Step 3: Send the SMS

  • Send the message to 21101.

Step 4: Get Your Status

  • You will receive an SMS with your SHIF account details including last contribution date and current coverage status.

Option 2: Check SHIF Status Online

You can access your SHIF details anytime on the online portal.

Step 1: Visit the SHIF Portal

  • Open your browser and go to SHIF Self-Care Portal.

  • The NHIF portal is still active during the transition period.

Step 2: Log In or Register

  • If you have an account, log in using your ID number and password.

  • New users must register with ID number, email address and phone number.

Step 3: Access Your Account

  • Go to Member Contributions or Account Status.

  • Here you can view:

    • Contribution history

    • Payment status

    • Coverage details

    • Employer contributions (if applicable)

    • Press SHIF services.

  • Select Check Status.

Step 3: View Your Details

  • You will receive an SMS with account status, contributions and coverage details.

Option 4: Visit a SHIF Office

If you prefer to verify in person, you can visit a SHIF branch.

What to Carry

  • National ID card

  • SHIF membership card (if available)

You can also visit a Huduma Centre for assistance.

Why You Need to Check Your SHIF Status

Checking your SHIF status regularly:

  • Stay Covered: Ensure your contributions are up to date for continued healthcare.

  • Avoid Penalties: Missing contributions may attract fines or temporary loss of coverage.

  • Track Payments: Verify your employer or personal contributions have been credited correctly.

  • Plan for Healthcare: Confirm your eligibility before seeking treatment.

**SHIF Updates (2025)

  • Increased Coverage: SHIF now covers outpatient, chronic illness management and mental health services.

  • Compulsory Contributions: Contributions are now mandatory for all employed and self-employed Kenyans.

  • New Digital Systems: SHIF is introducing new digital systems to digitize contributions, claims and account management.